What Is an AI Chatbot? These are programs that simulate human-like conversations with users who visit your website. They have become increasingly popular over the years, making business processes, such as customer service, sales, and human resources, more efficient. They are programmed to operate on their own using a process called Natural Language Processing (NLP) along with artificial intelligence, as well as the annotation of human data. What’s cool about this is that AI chatbots become smarter over time. They are often described as one of the most innovative and promising technologies that interact with humans. AI-powered chatbots can