Auto Collision
Auto Collision Repair
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Our Repair Process
1: Assist
- Arrange for a tow service
- Work with insurance company
- Review damage and facts of loss
2: Assess
- Prewash and disassemble vehicle for additional damage assessment
- Create a detailed repair plan
- Review repair plan and order parts
3: Repair
- Conduct structural and body repair
- Paint and refinish
- Conduct quality control inspections
- Update on repair status
4: Deliver
- Complete post-repair clean-up, wash and vacuum
- Conduct a quality assurance inspection
- Finalize paperwork and national warranty
- Vehicle delivery in service markets where applicable
Our Service Includes
24/7 Assistance
Going the extra mile is what we do. At CARSTAR, you can count on us to help with towing your car, vehicle drop-off and liaising with your insurance company so you don’t experience any more headaches.
Expert Assessment
The quality of damage assessment is as important as the quality of repairs. Our expert technicians will carefully evaluate the vehicle for both visible and hidden damage to ensure a correct repair project.
Quality Above All
We take pride in all work we perform, which is why we constantly conduct quality inspection at different stages of the repair process, including quality control and quality assurance inspections.
National Warranty
We offer five year nationwide warranty on qualifying repairs, so you don’t have to worry if you move to a new city or happen to be traveling.
Our Guarantees
State-Of-The-Art Repairs
We guarantee you expertise and professionalism. Using state of the art equipment, our highly trained and experienced technicians will conduct auto body repairs to fix the vehicle’s frame, fenders or doors. At CARSTAR, we provide an expert color matching system to paint and refinish your vehicle after repair.
Full Control
We won’t do anything without you. After damage assessment, you’ll be provided with a detailed repair plan and options, so that you can choose what’s best for you. During the entire process, we will constantly keep you updated with the repair status of your car or any developments.
Excellent Customer Service
We understand the stress and frustration of having your vehicle in the shop, so we will make the process as easy as possible for you and our customer service will always be ready to assist and answer any questions you may have.
no Bureaucracy
The last thing you need after being involved in a collision or having your car damaged is to have to deal with your insurance, or any paperwork for that matter. We will take care of everything for you and guarantee a stressless process.
